How Do I Get Better Cellular Reception on My Mobile Device? Poor cell reception could be because of multiple reasons.Generally it is due to the physical location of the device.Moving the device to a new location away from walls, basements and large structures may provide better reception to the device. Related articles Can I Wager on My Computer or Mobile Device Using a 3G/4G/5G Mobile Internet Connection? What Are Wi-Fi Access Points, and How Can My Device Find More?